Lume Traveler

Language

Privacy statement

Cookies

We use cookies to optimise this website and our service.
Lume Traveler keeps statistics and data on the use of our website and social media. With these statistics we improve our website and services to optimise your user experience and be more relevant. We keep the data we collect with cookies for a maximum of six months. Our cookies remain on your hard drive until you delete them. We are also transparent about your privacy. You can read more about this in our privacy statement.


Privacy statement

Freedom also means privacy. Your privacy is very important to Lume Traveler. We adhere to privacy laws in Europe. This means that your personal data is safe with us, and we always use such data properly. In some cases, we process your personal data outside the European Economic Area. This case refers to data storage of our e-mail database at Mailchimp. We comply with this party’s privacy policy and do not take any additional measures. In this privacy statement, we explain what we do with your information and personal data. If you have any questions, or want to know exactly what we keep from you, please contact us at Lume Traveler B.V.


Use of personal information

When you use our website, we store data for optimal use of the website (cookies). We may combine your personal data to find out more about you, for example, if you follow us on social media. We do not store this information any longer than necessary. When you enter personal data on a form, for example to receive e-mail newsletters or to make an appointment, we save this personal data in our own secure database or with a company with which we have a processing agreement. They will only use this data for performing a specific action, such as making an appointment with Lume Traveler, not for any other purpose. We will never sell your data to third parties.
You can subscribe to our e-mail newsletter. This is sent out several times a year. You can cancel your subscription at any time. Every e-mail newsletter contains an unsubscribe link. After unsubscribing, we will remove your e-mail from the e-mail database. If your personal data is also present, for example for an appointment or because you are a customer, we will not automatically delete it, because it is still relevant for that purpose.
Naturally, we respect your privacy at all times. We will keep this information for as long as necessary for us to provide you with our services. If you no longer require a service, you can always tell us. As soon as you indicate that you no longer wish to be contacted by us, we will remove your data as soon as possible from the channels indicated in our database.

Dutch General Data Protection Regulation (AVG) legislation gives you the following rights as regards personal data processing:
– To be explained what personal data we have and what we do with it
– To see the exact personal data we have about you
– To have errors corrected
– To request deletion of outdated personal data
– To withdraw consent
– To object to a particular use or limit a particular processing

Should you wish to object, please email us at info@lumetraveler.com with your full details to ensure we are processing the correct data.
If you have any questions or complaints, we would be grateful if you could let us know at info@lumetraveler.com.
Personal data security is very important to us. We make sure that your data remains well protected. This includes an SSL connection for our website and 2-factor authentications. We pay close attention to what can go wrong and adjust our security if necessary.

Lume Traveler B.V.
Staalweg 14
4104 AT Culemborg