Lume Traveler and your privacy

Privacy statement

Freedom also means privacy. Your privacy is very important to Lume Traveler. We adhere to privacy laws in Europe. This means that your personal data is safe with us, and we always use such data properly. In some cases, we process your personal data outside the European Economic Area. This case refers to data storage of our e-mail database at Mailchimp. We comply with this party’s privacy policy and do not take any additional measures. In this privacy statement, we explain what we do with your information and personal data. If you have any questions, or want to know exactly what we keep from you, please contact us at Lume Traveler B.V.

Use of personal information

When you use our website, we store data for optimal use of the website (cookies). We may combine your personal data to find out more about you, for example, if you follow us on social media. We do not store this information any longer than necessary. When you enter personal data on a form, for example to receive e-mail newsletters or to make an appointment, we save this personal data in our own secure database or with a company with which we have a processing agreement. They will only use this data for performing a specific action, such as making an appointment with Lume Traveler, not for any other purpose. We will never sell your data to third parties.
You can subscribe to our e-mail newsletter. This is sent out several times a year. You can cancel your subscription at any time. Every e-mail newsletter contains an unsubscribe link. After unsubscribing, we will remove your e-mail from the e-mail database. If your personal data is also present, for example for an appointment or because you are a customer, we will not automatically delete it, because it is still relevant for that purpose.
Naturally, we respect your privacy at all times. We will keep this information for as long as necessary for us to provide you with our services. If you no longer require a service, you can always tell us. As soon as you indicate that you no longer wish to be contacted by us, we will remove your data as soon as possible from the channels indicated in our database.

Dutch General Data Protection Regulation (AVG) legislation gives you the following rights as regards personal data processing:
– To be explained what personal data we have and what we do with it
– To see the exact personal data we have about you
– To have errors corrected
– To request deletion of outdated personal data
– To withdraw consent
– To object to a particular use or limit a particular processing

Should you wish to object, please email us at info@lumetraveler.com with your full details to ensure we are processing the correct data.
If you have any questions or complaints, we would be grateful if you could let us know at info@lumetraveler.com.
Personal data security is very important to us. We make sure that your data remains well protected. This includes an SSL connection for our website and 2-factor authentications. We pay close attention to what can go wrong and adjust our security if necessary.

Cookies

We use cookies to optimise this website and our service.
Lume Traveler keeps statistics and data on the use of our website and social media. With these statistics we improve our website and services to optimise your user experience and be more relevant. We keep the data we collect with cookies for a maximum of six months. Our cookies remain on your hard drive until you delete them. We are also transparent about your privacy. You can read more about this in our privacy statement.

This Cookie Policy was last updated on 24 April 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://www.lumetraveler.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn. This content is embedded with code derived from LinkedIn and places cookies. This content might store and process certain information for personalised advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. LinkedIn is located in the United States.

6. Placed cookies

At Lume Traveler, we use various cookies and third-party services to enhance your experience on our website. Below, you'll find detailed information about the services and cookies used, their purpose, and how we handle your data.
Google reCAPTCHA
Category: Functional, Marketing/Tracking
Purpose: Protect our site from spam and abuse by ensuring genuine user interactions.
Data Sharing: No data is shared with third parties without consent.
Cookies: Used for verification and security purposes.
Google Analytics
Category: Statistics
Purpose: Gather website statistics to improve user experience.
Data Sharing: Please refer to the Google Analytics Privacy Statement.
Cookies:
_gid: Stores and counts pageviews, expires after 1 day.
_ga: Stores and counts pageviews, expires after 2 years.
_ga_*: Stores and counts pageviews, expires after 1 year.
WordPress
Category: Functional
Purpose: Website development and management.
Data Sharing: No data is shared with third parties.
Cookies:
wordpress_test_cookie: Checks if cookies can be placed, expires after session.
wordpress_logged_in_*: Stores logged-in users' data, persistent.
Polylang
Category: Preferences
Purpose: Manage locale and language settings.
Data Sharing: No data is shared with third parties.
Cookies:
pll_language: Stores language settings, persistent.
Google Fonts
Category: Marketing/Tracking
Purpose: Display of web fonts.
Data Sharing: For more details, read the Google Fonts Privacy Statement.
Cookies:
Google Fonts API: Reads user IP address, expires immediately.
Miscellaneous
Category: Functional
Purpose: Various functionalities and user experience improvements.
Data Sharing: Under investigation.
Cookies: A variety of functional and tracking cookies, some of which include:
_fbp, cmplz_*, lastExternalReferrer: Used for consent management, user experience tracking, and improving site functionality.

We use cookies to improve your experience and manage essential website functions.

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Lume Traveler BV

Netherlands
Website: https://www.lumetraveler.com
Email: info@lumetraveler.com
Phone: +31 548 201 060

This Cookie Policy was synchronised with cookiedatabase.org on 23 August 2024.

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